Thank you for shopping with All Levels Athletics! We want you to be completely satisfied with your purchase. If you need to return an item, please review our policy below:
1. Warranty Against Manufacturer Defects
All products come with a 12-month warranty against manufacturer defects. If you encounter any issues with your item that you believe fall under this warranty, please contact us at alllevelsathletics@gmail.com for assistance.
2. Return Policy
- You have 30 days from the date of purchase to return your item for a refund.
- To be eligible for a return, your item must be unused and in the same condition as you received it, including original packaging and tags.
3. Return Process
- To initiate a return, please contact our customer service team at alllevelsathletics@gmail.com or fill out the contact form on our website.
- You will be provided with instructions on how to return your item.
4. Shipping Costs
- Customers are responsible for covering the shipping costs associated with returning items.
- We recommend using a trackable shipping service or purchasing shipping insurance for items over $75, as we cannot guarantee that we will receive your returned item.
5. Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.
6. Exclusions
- Items that are on sale or marked as final sale are not eligible for returns or refunds.
For any further questions or assistance, please don’t hesitate to reach out to our customer service team.